Policy Center

Technical/System Error Policy

v1.0
Effective: 9/7/2026

Technical/System Error Policy

Scope

This policy covers technical errors on the NAIRA FINANCE platform, including MT5 server issues.

Reporting

Report technical errors to support immediately through the Support page.

Resolution

NAIRA FINANCE will investigate and resolve technical errors as quickly as possible.

Compensation

NAIRA FINANCE is not liable for losses caused by third-party technical failures (e.g., MT5 server outages). We will make reasonable efforts to assist affected traders.

Force Majeure

NAIRA FINANCE is not liable for events beyond its reasonable control, including natural disasters, war, and government actions.

These rules form part of the NAIRA FINANCE customer agreement. By purchasing or using an account, the trader confirms that they have reviewed and accepted the applicable rules and terms. Trading involves risk. Past performance does not guarantee future results.

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