Complaints Policy

v1.0

Effective: 9/7/2026

Complaints Policy

How to File

Contact support through the Support page with details of your complaint.

Process

Submit your complaint.
NAIRA FINANCE acknowledges within 48 hours.
Investigation and resolution within 7 business days.
If unsatisfied, you may escalate to management.

Contact

Use the Support page in your dashboard or email support with your complaint details.

These rules form part of the NAIRA FINANCE customer agreement. By purchasing or using an account, the trader confirms that they have reviewed and accepted the applicable rules and terms. Trading involves risk. Past performance does not guarantee future results.

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